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UPDATE APRIL 28, 2020:

Dear Clients,

We have been monitoring the CDC recommendations regarding COVID-19. Based on their latest information, it has become clear that the best way to support our team, clients and community is to continue to temporarily discontinue services to June 1 or later. This is the best way to protect our valued community. During this time we are revamping our sanitation, equipment, schedule and processes to best keep us all safe for reopening. If you have any questions, we will have team members working remotely to respond by phone (360-539-7726) or email.

Thank you to our entire community for the incredible support that Ballaura has received during this time. We can’t wait to be back in service as soon as possible!

Nicole Chryst,
Founder and President

As we are one of the businesses with a direct economic impact from the COVID-19, we welcome your additional support in the form of gift card purchases, if you are able to do so. We are offering 10% off all e-gift cards purchased until we re-open or use promo code MOTHER to receive $20 your purchase of an e-gift card through Mother’s Day.

UPDATE MARCH 30TH 2020:

Based on the current conditions, Ballaura has decided to extend our COVID-19 closure to May 2. We have determined that the current pandemic status is not stable and safe enough for our employees and clients for the business to reopen on April 13.

Currently, we are working on better ways to accommodate our clients when we return to work. One of the new implementations we will be to stagger client arrivals as much as possible and bringing clients straight back to the massage rooms. We already practice the best cleaning procedures and touchless payments. Upon reopening, we will thoroughly screen our employees for illness as well. We also would like to extend you an offer of 10% off of all self-pay massage services for May. If this reopening date changes, we will let you know as soon as we do.

With Hope & Our Warmest Regards,
Nicole Chryst and the Ballaura Team

UPDATE MARCH 16, 2020:

Due to the nature of our business and close contact, we have decided it was in the best interest of our staff, clients and the general public that we close during this time.

Currently, our plan is to be closed for 30 days. We hope to reopen on Monday, April 13. We will continue to keep you updated on our plans as the full impact of this situation unfolds. We will continue to have staff available to answer phone calls, emails and texts during business hours so we can assist with scheduling for future appointments and answer any questions. During this time of closure, we will also be sanitizing and cleaning the entire spa so we will be ready to serve our clients when we reopen.

We will be calling clients with appointments scheduled during the closure to get rescheduled. You can also reschedule here.  Members, we will not be charging your memberships on the 15th. First, of the month members, we will be keeping your credit, as usual, to be used when we reopen.

We are hoping that this situation improves and the impact is minimal on you and your family, and our greater community.

With Hope & Our Warmest Regards,
Nicole Chryst and the Ballaura Team

10% off gift cards

A portion of this promotion is going directly to our team to help meet their basic needs during this difficult time. It will also go towards assisting Ballaura to pay the essential bills during the closure. Buying gift cards for yourself is a great way to invest in your wellbeing in the future.  Buy a gift card online, and a 10% discount will automatically be added to your purchase.