Membership
Massage Membership
THE 60-MINUTE MEMBER
$99/month
- One monthly recurring 60-minute massage
- Unlimited additional 60-minute massage treatments at the discounted Member rate of $99
- Share with friends & family
- 50% off Infrared Sauna Sessions
- 15% off Select Products
- non-member rate: $115
THE 90-MINUTE MEMBER
$148/month
- One monthly recurring 90-minute massage
- Unlimited additional 90-minute massage treatments at the discounted Member rate of $148
- Share with friends & family
- 50% off Infrared Sauna Sessions
- 15% off Select Products
- non-member rate: $172.50
Sauna Membership
4 Sauna Sessions
$140/month
- Receive Four Infrared Sauna Sessions per month
- Unlimited additional Sauna Sessions at the discounted member rate of $35 per session
- Share with friends & family
- 15% off selected products
- non-member rate: $50 per session
8 Sauna Sessions
$280/month
- Receive Eight Infrared Sauna Sessions per month
- Unlimited additional Sauna Sessions at the discounted member rate of $35 per session
- Share with friends & family
- 15% off selected products
- non-member rate: $50 per session
How it works
- There is a one-time activation charge of $35, plus the amount for your membership service when you sign up.
- We will set up a recurring charge on your card each month, which will be your “autopay date.” This is important to remember!
- Your first prepaid service(s) will be ready immediately after signing up.
- Enjoy a service(s) every full calendar month after your autopay date.
- If you’d like to come in for additional services before your autopay date and you don’t have a credit accrued on your account, your card will be charged at your membership rate.
Can I upgrade my membership sessions?
Your membership credit cannot be changed, but you can upgrade to a 90-minute massage at the membership discount. This must be paid for with cash, a credit card, or a Ballaura gift card.
Can I downgrade my membership sessions?
Unfortunately, we are unable to downgrade membership sessions. You may purchase additional credits for a lesser time at the membership rate.
Can I gift my membership sessions?
Yes, you can gift your membership session. A credit must be available on your account to gift a session with your membership price. You can always check with the front desk to see if you have one to gift.
How often and at what level can I gift my membership sessions?
You can gift your membership session once per month. Please call or email us whenever a person shares your membership pricing option at booking to avoid confusion. Also, you can only share the pricing option for your membership level.
Can someone upgrade or add services when I gift my membership session to them?
Upgrades are not available for gifted services, and we can only charge additional services to and for the membership owner.
Can I use a member credit to purchase a gift card?
We do not allow member credits to purchase gift cards.
Will I get charged if I cancel my appointment?
You may cancel your appointment without charge up to 24 hours before your appointment. To protect the livelihood of our team, same-day cancellations and no-shows will still result in redeemed services.
How do I cancel my membership?
Membership cancellation notice can be given in writing or by calling the spa Simply email us at Relax@ballaura.com or call us at 360-539-7726.
How and when can I cancel my membership?
You can cancel your membership anytime. Cancellation notice can be given in writing or by calling the spa. Simply email us at Relax@ballaura.com or call us at 360-539-7726.