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About

From the beginning, Ballaura has focused on one thing: simply offering the best, most experienced massage therapy around. Starting with a team of genuinely caring massage therapists, we’re industry leaders in providing space for peace and happiness that sustains and supports you long after you return to wherever your life takes you.

Each one of us is unique, and massage should span the spectrum of healing for all of us. Because the best massage means something different for everyone.

We help you create the massage experience that meets you where you’re at, where you get all the extras for no extra cost. We specialize in many styles and methods of massage, and we have a full team of LMTs with a variety of skills and personalities to match you. Because we are a spa specializing in massage, we have the experience and scientific knowledge to find what’s best for you.

Ballaura’s community of both clients and massage therapists thrives today because of a shared value in nourishing the body and following your own path to recovery. Ballaura is female-owned and locally-owned, which means we understand the power of connection to our community.

We truly believe that massage creates genuine healing and greater health. Massage is a powerful thing, and through it, we empower you to find your own path towards wellness.

Our Mission

Less Stress. More Relief. Feel Better.

Our Vision

We all thrive when each one of us is living a peaceful life with ease and comfort. Our exceptional and professional staff are dedicated to serving, supporting, and listening to all who walk through our doors, providing peace and compassion that ripples out into our community.

Core values

 

EXPERIENCE

We know what good massage means, and we have the wisdom, scientific knowledge, and skills to provide it for you.

integrity

We’re genuinely interested in your recovery. We’re dependable and honest, giving clear expectations and transparent guidance towards health.

Health

Our compassionate approach leads to proactive ways toward healing and growth. We’re grounded in the possibility of what massage can do, all rooted in scientific proof.

Community

We take care of our therapists so that they can take care of you. We believe that exceptional service starts with an exceptional team. We are industry leaders in uplifting the entire massage community for the benefit of all.

Inspiration

Leading by example, we empower you to find your own path towards wellness.

Frequently Asked Questions

 

Do you have a membership discount?

We wholeheartedly believe in self-care as a way of healing and overall wellness and encourage you to become a member. Yes, we offer a discount to our members. You can learn more about memberships here.

Do I need a referral to get my treatment covered by insurance?
Your insurance will require a referral from a doctor for all medical massage treatment, if you are filing for reimbursement. To learn more, visit.
How do I cancel my appointment?
You can call, text, or email us to cancel. Please let us know as soon as possible if you are ill or have tested positive for COVID-19, are waiting for test results, developing symptoms, or even considering canceling or rescheduling. This is VERY important––our team is paid for their time no matter what. We can help you determine if we can honor your appointment. We appreciate your respect for our time and commitment to providing you with exceptional service.

MASSAGE: Cancellations with less than 24-hours’ notice or no shows will be charged a minimum 50% and up to 100% of the service booked. Cancellations at least 24 hours in advance can be made free of charge.

COUPLES MASSAGE: Cancellations with less than 48-hours’ notice or no shows will be charged a minimum 50% per person and up to 100% of the service booked. Cancellations at least 48 hours in advance can be made free of charge.

INFRARED SAUNA: Cancellations at least 24 hours in advance can be made free of charge. We appreciate your respect for our team’s time and commitment to providing you with exceptional service.

Do you take private or major medical insurance?

We are not currently billing any private and major medical insurance plans. However, some plans allow you to pay out of pocket and will reimburse you for some or all of the cost. It is recommended you contact your insurance carrier about medical massage benefits and reimbursement options. Learn more here.

What's your COVID policy?
We are eager to welcome you to our spa, and we are committed to providing a safe environment for the good health of our clients and our employees. We follow the CDC, Washington State, and organizational guidelines to reduce the spread of COVID-19. Please do not come in to your massage if you suspect you have Covid or any other contagious illness and contact our front desk staff right away to reschedule your appointment.
Do you do Massage Cupping?
Yes, this is a free add-on to our custom massage services. You can go ahead and schedule your custom massage to reserve your appointment time and let your therapist know at your appointment that you would like to receive cupping.
Are you taking new clients?

We are absolutely taking new clients! If this is regarding medical massage through your insurance, we do not bill insurance companies directly. You can visit here to learn more about the self-billing reimbursement process.

Do I need to wear a mask?

The WA State Department of Health ended the mask mandate on 4/3/23. Masking preferences will be respected, but masks are not required.

What kind of insurance do you take?

We do not accept insurance as payment for services. If you have questions, concerns or would like to file for reimbursement, please visit here or call us at (360) 539-7726.

Do you accept Personal Injury Protection?
I’m sorry, we do not accept Personal Injury Protection. If you have questions, concerns or would like to file for reimbursement, please visit here or call us at (360) 539-7726.
Do you accept Workers' Comp?
We do not accept Workers Comp at this time. If you have questions, concerns or would like to file for reimbursement, please visit here or call us at (360) 539-7726.
Can I schedule an Infrared sauna online?
Unfortunately, we don’t currently allow booking the Infrared sauna online. We will be in touch with you right away during regular business hours to get you scheduled. Please call the spa if you would like to book a sauna session at (360) 539-7726.
How do I pay my bill?
Please give the spa a call if you need assistance paying your bill at 360-539-7726.
What is your fax number?
Our Fax number is 360-539-7729.
What kinds of massage modalities do you offer?

We offer cupping, gua sha, dry brushing & more see here to discover our other enhancements here, all of these are included in the price of your massage service.

Do you offer a first time client special?
At this time we are not currently offering an intro special.
What's your address?

Our address is 1017 4th Ave E Olympia, WA 98506
Link for Google Maps directions

What's your refund policy?

Since we are a service-based business, Ballaura Wellness Spa cannot offer refunds for massage services or gift cards.

Do you have gift cards?
You can buy a gift card and send it instantly. Your receiver will be so grateful. Order a gift card here.
Do you have parking?
We have free parking for your time at the spa. Our parking lot is located behind our building. You can access it off Eastside Street between Benjamin Moore Paint and Twinstar Credit Union.