Self-billing Medical Insurance for Massage

We recommend calling your insurance first to make sure they accept reimbursement requests that cover massage therapy and confirm what forms they require. You can also ask if you need a referral or prescription from your healthcare provider. Generally, you need three things to request reimbursement for your out-of-network medical services:

1) Reimbursement form

2) Invoice with necessary codes

3) Referral with a diagnosis Code

After your massage, let us know that you are billing out-of-network, and we will provide you with:

  • Proof of payment (Itemized Invoice) with our tax ID 26-3427412

 A diagnosis code is usually needed for billing. Massage therapists do not diagnose medical conditions and are unable to provide diagnosis codes. You can obtain these from your healthcare provider. It will be located on the prescription or referral. 

In some cases they may send documents back needing more codes. Our interface does not always provide these codes so you may have to write these on your invoice. 

  • Massage Procedure code -CPT Code: 97124
  • Place of Service -POS Code: 11-Office

You’ll complete the forms, mail required documentation to your insurance with your address, and they’ll send the reimbursement directly to you.


Common Insurance Reimbursement Forms

HSA and FSA (Health Savings Accounts and Flexible Savings Accounts)

These are typically workplace benefits used for health care expenses, including massage. You can use those handy savings accounts to pay for your massages! 

“This is a wonderful place to get incredible therapy. From the booking and insurance process to my therapist, who gave me probably the best massage I’ve ever had! Everyone is extremely friendly, helpful and made me feel very welcome, which just adds to the refreshing and relaxed atmosphere of the spa itself. Located in an older home it has been beautifully renovated and decorated. Nothing over-the-top or flashy, just very well appointed, clean and well tended to. Definitely looking forward to my next treatment!”
Patricia B.

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