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Membership

Massage Membership

Sauna Membership

We’ll Save A Spot For You

HOW TO ENROLL

  • There is a one-time activation $35 fee, plus the specified amount for your service when you sign up.
  • We will set up a recurring charge on your card each month, which will be your “autopay date.” This is important to remember!
  • Your first prepaid service will be ready to use after your autopay date. Enjoy a service(s) every full calendar month after that. If you’d like to come in for additional services before your autopay date and you don’t have a credit accrued on your account, your card will be charged an additional fee at your membership rate.

We have limited spots available for memberships, so reserve yours today.

GUIDELINES

Upgrading/Downgrading Membership Sessions

Massage memberships can easily upgrade from 60-minute sessions at any time to experience a 90-minute session at our member rate. We can not downgrade membership sessions. 

Gifting Membership Sessions 

  • You can gift your membership session once per month. Please call or email us whenever a person shares your membership pricing option at booking to avoid confusion.
  • A credit must be available on your account to gift a session with your membership price. You can always check with the front desk to see if you have one to gift.
  • You can only share the pricing option for your membership level.
  • Upgrades are not available for gifted services, and we cannot charge additional services for anyone other than the membership owner.

CANCELLATION POLICY

  • If you cancel your membership, you must redeem your credits one year from the purchase date. 
  • You may cancel your appointment without charge up to 24 hours before your appointment. To protect the livelihood of our team, same-day cancellations and no-shows will still result in redeemed services. Membership cancellation notice must be given in writing 30 days before the cancellation date. Simply email us at Relax@ballaura.com to cancel your membership.

*Memberships are not usable with any other discounts.

Questions? Call 360-539-7726 or email Relax@ballaura.com.