Booking Made Easy ✨

We’re so excited to welcome you in for your next massage, facial, or infrared sauna session 💛

We’ve created multiple ways to book so you can choose what feels easiest for you!

🌿 Book Online 

💻 Use the Appointment Booking Widget

Our website booking tool (powered by Mindbody) is a quick and convenient way to schedule your services.

You can use it on:

• 💻 Desktop (computer)
• 📱 Mobile phone
• 📲 Tablet

With the Appointment widget, you can:

• Browse available appointments
• Select your preferred service and provider
• Book anytime, 24/7 by logging into your MBO Account

✨ Note: Occasionally, the widget may not load properly due to browser settings, not anything you’re doing wrong! See troubleshooting article below. 

🌿  More Ways to Book

📞 Call Us 360-539-7726

If you love a human touch, give us a call 💛
Our front desk team is always happy to book with you over the phone.

📱 Text Us 360-539-7726

Send us a text anytime! Our AI assistant will help you get started, and our front desk team is also monitoring messages and can step in to assist.

🌿 Website Chat

Use the chat feature on our website to get guided help booking your service.

📧 Email Us relax@ballaura.com

Prefer email? Reach out and we’ll coordinate your appointment for you.

✨ Book Directly Through Mindbody Account

You can also book straight through your account:

👉 https://clients.mindbodyonline.com/classic/ws?studioid=998708&stype=-9

Step 1: Open the Link

Click the booking link and it will take you to the Mindbody booking page for Ballaura.

Step 2: Log In

If you already have an account:

• Select Log In
• Enter your email and password

If you’ve been here before but forgot your password:

• Use the same email you’ve used with us before
• Click Need New Password

⚠️ Please do not create a new account if you’ve visited before, as it can create duplicate profiles. Please give us a call 360-539-7726 and we can help

Step 3: View Services

Once logged in:

• Click Book Appointment
• Browse available services like Massage, Facial, or Infrared Sauna

Step 4: Choose Your Service

Select:

• Service type (60 min, 90 min, etc.)
• Preferred provider (or choose first available)
• Preferred day and time

Step 5: Confirm Your Appointment

Review your booking details and confirm your reservation.

You may be asked to:

• Save a card on file
• Review cancellation policies
• Complete intake forms if needed

Step 6: Check Your Email

You’ll receive a confirmation email with your appointment details.

🛠 Troubleshooting the MBO Booking Widget

If the booking widget isn’t working as expected, the most effective fix is to clear your browser’s cache and cookies.

https://support.mindbodyonline.com/s/article/203257373-Clearing-your-browser-cache?language=en_US

🌿 Why this works

Your browser stores small bits of data to help websites load faster. Sometimes, this saved data can interfere with updated systems like our booking tool.

Clearing it gives your browser a fresh start and usually resolves the issue right away.

⚡ Quick Fix: Clear Cache & Cookies

💻 On Desktop or Tablet (fastest method)

• Press Ctrl + Shift + Delete (Windows)
• Or Command + Shift + Delete (Mac)
• Select:
• Cookies
• Cached images/files
• Choose “All Time”
• Click Clear Data
• Close and reopen your browser

📱 On Your Phone

iPhone (Safari):

• Settings → Safari
• Tap Clear History and Website Data

Chrome (iPhone or Android):

• Open Chrome → Menu (3 dots)
• Settings → Privacy
• Tap Clear Browsing Data

👉 Full step-by-step guide here:
https://support.mindbodyonline.com/s/article/203257373-Clearing-your-browser-cache?language=en_US

💛 We’re Here for You

However you choose to book, we’re here to make the process feel easy, smooth, and supported ✨